Author: Cylanda Watchtower

Benn McCalister - Roger Dunn Golf Shops
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Benn McCalister - Roger Dunn Golf Shops

“They took our business to heart and did what’s right to help us function correctly and securely”

– Benn McCalister, President of Roger Dunn Golf Shops

We originally brought in Cylanda after our last IT firm had let us down. I was immediately impressed with Cylanda’s professionalism, taking the technology to heart and doing what was right to help our stores function correctly and securely.

What we needed first was a trusted company to keep our stores, datacenter and company data protected from cyber threats. This is important to us as we take the protection of our customer data very seriously.

What we needed second was a team to manage our servers and networks so that when employees are in and the stores are open, everything “just works.” I feel that we were lucky to have found the team at Cylanda.

Not many firms are willing able to take on such responsibility and do such a stellar job. I sincerely recommend doing business with them.

Tim Palms - BMW of Hawaii
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Tim Palms - BMW of Hawaii

“We feel confident in trusting Cylanda to protect our IT infrastructure and network security”

– Tim Palms, General Manager for BMW and Hawaii Dealerships

We wanted to modernize our network as we transitioned our sales and service departments to operate in a digital-first environment and we looked for someone to help us. 

At BMW and Mini, we do not like the term vendors, we look for partners. We vetted Cylanda to make sure they were the “real deal” and immediately realized they are. Our first project was a data migration and they not only nailed it; they were not afraid to teach us how to take care of the day-to-day administration. Their constant communication with our staff kept us all on the same page and we felt confident in trusting them to protect our IT infrastructure and network security. 

Our network is the lifeblood of four dealerships, and we rely on it for our sales, service, parts, and accounting to all communicate and interact. Cylanda has helped us on projects outside of cybersecurity and is like our silent IT army. They work hand in hand with our on-site IT administrator and are always there to step in when we need expert help. Since enlisting their help, our IT tickets have nearly disappeared, and our employees are able to do their jobs more efficiently. 

It is my opinion that a great company needs to have great security, performance, and partners they can trust, that’s why we work with Cylanda and would recommend them to anyone looking to protect and optimize their network. The only thing more expensive than hiring a professional is hiring an amateur.