How to report fraud

To report fraud or a scam in the state of Hawaii, start with the Attorney General, Better Business Bureau or contact the local municipal, state or Federal regulators most likely to have answers to your questions.

Department of Attorney General

Main Office: King Kalakaua Building aka United States Post Office Custom House and Court House

335 Merchant Street
Honolulu, Hawaii 96813

Hawaii Department of Commerce and Consumer Affairs

Office of Consumer Protection:

Consumer Complaint Form:

235 South Beretania Street
Leiopapa A. Kamehameha Building
Honolulu, HI 96813-2419

Phone: 808-587-3222
Fax: 808-586-2640

Hawaii FBI Field Office, Mortgage Fraud

White Collar Crime Supervisor:

300 Ala Moana Blvd., Rm 4-230
Kalanianaole FOB
Honolulu, HI 96850-0053

Phone: 808-566-4300

HUD Field Office

Honolulu Field Office

500 Ala Moana Blvd., Suite 3A
Honolulu, HI 96813-4918

Phone: 808-522-8175
Fax: 808-522-8194

HUD Regional Office

San Francisco Regional Office

600 Harrison St. 3rd Floor
San Francisco, CA 94107-1300

Phone: 415-489-6400
Fax: 415-489-6419

Nationally Chartered Credit Unions

Region V – Tempe:

1230 W. Washington Street, Suite 301
Tempe, AZ 85281

Phone: 602-302-6000
Fax: 602-302-6024

State-Chartered Credit Unions

Hawaii Division of Financial Institutions

PO Box 2054
Honolulu, HI 96805

Phone: 808-586-2820
Fax: 808-586-2818

Savings & Loan Association or Savings Bank

Office of Thrift Supervision

Consumer Complaints and Inquiries

Email: [email protected]

West Region – San Francisco Regional Office

Pacific Plaza

2001 Junipero Serra Boulevard, Suite 650
Daly City, California 94014-1976

PO Box 7165
San Francisco, CA 94120-7165

Phone: 650-746-7000
Fax: 650-746-7001

Complaints: 800-842-6929

Southern California Area Office

Bentall Executive Center
551 North Tustin Avenue, Suite 1050
Santa Ana, California 92705-8635

Phone: 714-796-4700
Fax: 714-796-4710

Complaints: 800-842-6929

Seattle Area Office
101 Stewart Street, Suite 1010
Seattle, Washington 98101-2419

Phone: 206-829-2600
Fax: 206-829-2620
Complaints: 800-842-6929

Department of Commerce and Consumer Affairs Real Estate Branch

Kim Kalakaua Building, Room 333

335 Merchant Street
Honolulu, HI 96813

Phone: 808-586-2643

Appraiser Licensing

Attn: REA
P.O. Box 3469
Honolulu, HI 96801

Phone: 808-586-2701

Better Business Bureau of Hawaii (BBB)

First Hawaiian Tower
1132 Bishop Street, 15th Floor
Honolulu HI 96813-2822

Phone: 808.536-6956
Fax: 808.523.2335

Internet Crime Complaint Center

IC3’s mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding
the rapidly expanding arena of cyber crime. The IC3 gives the victims of cyber crime a convenient and
easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.
For law enforcement and regulatory agencies at the federal, state, local and international level, IC3
provides a central referral mechanism for complaints involving Internet related crimes.

Better Business Bureau

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in
Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven
that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation
and consumer education.